While we all have those picky clients that will refute any line item in an invoice, there are those that drive us even closer to the edge. I had one client in particular that was not too fond of a two page invoice. Page 1 showed the total hours and amount due, while page 2 had a breakdown of hours and the description of work done.
Apparently two sheets of paper was too much for the owner too review when rushing through invoices. On top of that, page 1, always stated: “Consulting: See attached sheet for details”. While this generic description is accepted by most clients, this one in particular wanted it to say “Project X: Development”. Completely understandable and adjustable under Settings >> Invoices >> Line Item Settings at EnterYourHours.com.
That said, i was able to revise the invoices for said client and return them as they saw fit. Well wouldn’t you know it, they wanted everything one page. The totals and now the descriptions were to be on one sheet so that it could be easily looked over by the check/pen holder.
After some discussion with the owner and developer of EnterYourHours.com, I was able to convince them that a 1-page invoice should be provided as a setting option. A few weeks later, they called to notify me that my wish had been granted. It’s been weeks since i’ve started using, but recently i received an email from the owner that said, “The one page invoice seems to be one of the most popular settings amongst our users. Thanks for your suggestion!” I was blown away. I should have put some money on it.
The 1-page invoice has not only made it better for my clients to quickly review totals and descriptions, but its also a “greener” alternative. EnterYourHours.com has enabled me to run a truly paperless office. Don’t Spend Hours Billing, Bill more hours….enteryourhours.com.
